Past work

Growing developer communities.

How we grow developer communities: two Discord communities more than tripled in size, and Discord engagement up 425% year-over-year at a third.

205%
Discord growth at 4C, from 1,100 to 3,350 members
233%
Discord growth at Sema, from 300 to 1,000 members
425%
Year-over-year Discord engagement growth at Deepgram

Challenge, approach and outcome.

The challenge

At 4C, Sema and Deepgram, the communities were quiet, with very little activity. It was clear that their basic needs were not being met.

The approach

Naomi started there, by identifying the existing gaps. Two of the clearest were a lack of support responses and a lack of key members seeding discussions.

The outcome

Each community grew over the course of Naomi's time in the role, as the figures above show. Those figures measure growth only. There are no retention figures for any of the three communities. At 4C, the work was part time, at roughly five hours a month.

What was done.

Taken word for word from Naomi's published work history.

4C

Community Manager, May 2022 to November 2022

  • Grew the Discord community from 1,100 to 3,350 members, a 205% increase, through strategic engagement initiatives and events
  • Built the onboarding process from scratch and established community guidelines for new members
  • Analysed community metrics and feedback to continually refine engagement strategy, aligning initiatives with broader business objectives

Sema

Community Manager and Open Source Engineer, May 2022 to September 2022

  • Grew our Discord community from 300 to 1,000 members, a 233% increase, through targeted engagement initiatives
  • Collaborated cross-functionally to align community initiatives with business objectives, driving user growth and product adoption

Deepgram

Community Engineer, March 2026 to Present

  • Grew Discord community engagement 425% year-over-year

In their words.

Quoted from the people who worked with us, word for word.

"She has a knack for solving complex problems and fostering community growth."

Mrugesh Mohapatra, freeCodeCamp,

"Naomi is a hard working, creative leader who has a remarkable history of building vibrant and supportive communities."

Pete Lamonica, freeCodeCamp,

"Naomi is extremely good at finding opportunities to improve our platform and our community that nobody has even thought of."

Quincy Larson, freeCodeCamp,

"Naomi for enthusiastically leading our developer communities, posting across channels and expertly growing our engagement"

Internal feedback, anonymised,

Read all testimonials

This is the kind of work behind the services below.

Community Operations

The day-to-day running of your community, so your team can stay focused on the product.

Community Strategy

A fixed-scope engagement that gives your community structure, policy and direction.

Want results like these?

Tell us about your community or project, and we will tell you honestly whether we can help.

Start a conversation