If you pay for the programme
Your Service Agreement sets your start date, which is always the first day of a month. We invoice your first month when the agreement is signed, and it must be paid before your start date. Later invoices are issued on the first day of the month before the month they cover, and must be paid before that month begins.
We send invoices by email. You pay by card through Stripe, which also adds any VAT that applies.
If an invoice is not paid in time, your service is suspended and your channels are archived. You do not owe the fee for a month in which your service was suspended. Three missed payments in a row end the agreement.
If you joined before it became paid
If you enrolled on or before 9 October 2026, you do not owe any fee for the programme. You follow the same structure as everyone else: an individual roadmap and the daily check-in. Live sessions are billed as standard meetings if you choose to book one.
Taking time off
You can take time off, as long as you tell us. Time off on its own does not pause your monthly payments. If you will be away for more than a month, you can ask us to archive your mentorship items, including your dedicated channel and your project repository. Your access to them is suspended while they are archived, we do not invoice those months, and we restore everything when you return. Time away can last up to three months.
Cancelling and withdrawing
You can cancel within the first 14 days of your service and we refund your first month in full. You can also withdraw at any time by writing to [email protected]. Withdrawal takes effect at the end of the month you have already paid for.
When your time ends
Whether you graduate, withdraw or leave for any other reason, your dedicated channel becomes read-only for seven days, so you can save anything you want to keep. It is then deleted.
If you disagree with a decision
If you disagree with a decision about your participation, such as being removed from the programme, follow our Community Disciplinary Appeals Policy.